We brought Alex in to look after the administration of the office. That was the whole brief, and it was not a large one.
Within a couple of years he was sitting in on investment discussions, had a large group holding structure under his outright management, and was the person our advisers telephoned first — before me, in some cases, which I did not mind in the slightest.
I should explain how that happens, because it did not happen by design. Nobody in a family office hands over responsibility willingly; the entire point of the arrangement is control. What changes it is a long run of small matters dealt with without fuss — an asset sale that completes on the day in the contract, a private equity drawdown funded before anyone has to chase it, a difficult letter written well. After enough of those you stop checking. That is the whole mechanism, and in Alex’s case it took about eighteen months.
Our formal arrangement came to an end when the group was restructured. He still takes my calls, and my family’s, and none of us has ever been invoiced for one of them.
Founding Partner · Family Office